Getting a refund of a digital purchase can be an impossible mission, since it usually requires review by some human and, given the number of requests, it may take a while before it is processed.
However, it appears that Epic Games is trying to facilitate the return process with its Epic Games Store through a new self-refund feature.
Of course, players will need to make sure they meet the requirements before the refund can be processed.
Per Epic’s policy, this means that the refund request must be made within 14 days of the game purchase, and it cannot have been played for more than 2 hours.
Players will also need to ensure that they have not been banned from the game, and Epic will also be on the lookout for players who may be trying to abuse this refund process.
Assuming you meet all these requirements, you can request a refund and you will receive it quickly in the same payment method in which you made the purchase.
On the other hand, today we have also learned that, if you bought a game shortly before it was discounted, you will be able to recover the price difference between what you paid and what it costs now. Without a doubt, it is a good initiative to promote the sale of online games.