Apple has just recognized different sound failures with its brand new AirPods Pro, and for this, they have launched a free repair program worldwide of which we give you all the details.
After a year since the launch of Apple’s AirPods Pro, Cupertino has recognized a problem in certain units related to sound issues.
Apparently, certain units of the brand-new Apple AirPods Pro have problems in the active noise cancellation system or that you can even hear different creaks when walking or exercising, something that obviously is not in the line of headphones that are not precisely cheap.
Apple just launched a repair program that offers free repair or replacement for another full year if various sound issues are experienced with AirPods Pro.
On the support page, it is noted that Apple has concluded that a small percentage of AirPods Pro may experience different sound problems and that all of these affected units were manufactured before October 2020 .
An affected AirPods Pro may exhibit one or more of the following behaviors:
- Crackling or static sounds that increase in loud environments, with exercise, or while talking on the phone
- Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise
Apple or an Apple Authorized Service Provider will service the affected AirPods Pro (left, right or both), free of charge.
Note: No other AirPods models are part of this program.
It is a worldwide repair program and therefore if you have sound problems with AirPods Pro you can make an appointment with your nearest Apple store, find an authorized service provider or contact technical support beforehand.
Despite the fact that those from Cupertino state that a small percentage of the AirPods Pro have been affected, they also point out that the affected units were manufactured before October 2020 , with which practically all the units that are currently available in the market they might be finally eligible if they have some kind of sound problem.